Revised 12/2/04
3.1 FILLING POSITION VACANCIES
The policies and procedures for filling position vacancies are designed to provide guidelines for an efficient and consistent competitive hiring process and to ensure that the best-qualified applicant for a position is selected. Selection is based on the knowledge, skills and abilities (KSAs) required of the position as demonstrated by an applicant. Hiring is conducted in accordance with D19 CSB's EEO policies.
The Executive Director is Chief Human Resources Officer of the D19 CSB and has final decision‑making authority for recruitment and selection of staff. For additional detailed instructions on filling vacancies, see ADDENDUM "A," "Guidelines for Recruiting, Interviewing, and Selecting Employees."
3.1.1 Decision to Fill a Vacancy
The Director having immediate responsibility for a vacated position determines if the position, as it is currently classified, is essential to the ongoing operation and services performed by the work unit. If the position meets these criteria, the Director/Recruiting Manager completes the "Employment Authorization Form" (ADMINPERS #01) and submits this form to the Human Resources Director. See "Recruitment Procedures" (Section 3.1.4) for further information.
New positions can be established as a result of the Board's receipt of new funds, increase in fee revenues, or the re‑allocation of existing funds. Such positions are classified according to Policy 5.4, "Classification of Positions Policies and Procedures." The responsibilities of the Executive Director and Directors are similarly specified in these procedures.
Recruitment is undertaken by the Board in a prescribed way in order to fill new and vacated positions as noted above. The following factors affect recruitment initiatives:
District 19 Community Services Board's recruitment procedures require the following:
For information regarding candidate selection, see Policy 3.3, "Selection Process."
Revised 12/2/04
Revised 4/26/01
Revised 9/24/98
3.2 ADVERTISING POSITION VACANCIES
Internal recruitment may be used for non-exempt positions if there is a sufficient number of qualified internal applicants to ensure an internal applicant competitive pool without external advertising. A competitive pool is one in which at least two qualified applicants have submitted their application during the internal job posting period; and the applicant pool is competitive in terms of sex and race. The Executive Director, with input from the Human Resources Director and the respective Division/ division director, is responsible to determine if the internal applicant pool represents a competitive pool. Internal recruitment is only open to District 19 Community Services Board employees and is not open to temporary agency staff or students.
With the exception of those situations listed in Section 3.2.3 ("Internal and External Advertising"), all vacancies for exempt positions will be advertised externally. In addition, external recruitment may be used for non-exempt positions for which there are not a sufficient number of qualified internal applicants to warrant limiting recruitment to internal only.
The Executive Director and/ or Human Resources Director will determine the advertising strategies to be used based on the labor market. Unless otherwise requested on the "Employment Authorization Form," external advertising may include, but is not limited to, the following:
Additional advertising can include professional trade journals, placement registers, and any other sources that might produce appropriate candidates.
All vacancies externally advertised shall afford applicants a minimum response time of seven consecutive working days. If a vacancy closes on an "office closed day" or holiday, the following workday is considered as a grace period during which applications are accepted.
Employment applications are sent to the Human Resources Director who is responsible for maintaining each applicant pool. Receipt of applications will be acknowledged through sending a postcard to the applicant. Although D19 CSB will not fax applications to applicants, completed applications, which are faxed to D19, will be accepted if received before the closing date.
3.2.3 Internal and External Advertising
NOTE: Upon announcement of a layoff by D19 CSB, all vacant positions within the CSB which can be used as placement opportunities must be frozen until final notification of layoff is issued to those employees affected, and it is determined that no employee is qualified and interested in the positions. At that time, such positions may be filled by recall or recruitment.
Recruitment efforts for a job classification (not a specific position) may be conducted on an ongoing basis without the restriction of closing dates. Applications may be accepted whether or not positions within the classification are vacant.
Recruitment efforts for a position, which is unusually difficult to recruit due to regional job market conditions, allows the agency to receive and consider applications without deadline until the position has been filled.
Approval is by submission of an "Employment Authorization Form." Authorization to recruit "open until filled" is granted only on a position-by-position basis.
A notice will be sent to all recruitment areas that receive notification at such time as a specific deadline is determined.
3.2.6 Exceptional Recruitment Incentive Options for “Difficult to Fill Positions”
Difficult to Fill Positions are identified by Human Resources based on prior recruitment and retention experience.
Criteria for determining if a vacancy constitutes a difficult position to fill includes the following:
For difficult to fill positions, the Executive Director may opt to offer a Finder's Fee of $300 to District 19 staff who refer candidates for employment that are ultimately selected and who satisfactorily complete their probationary period. Payment will be made to staff after the selected candidate has completed the probationary period. D19CSB staff are limited to one finder’s fee tied to a particular applicant. D19CSB employees in the following categories are ineligible to receive a finder’s fee – Human Resources department staff; selection panel members and hiring division director; and Executive Director.
Applicants will be allowed on the D19 CSB Application to identify any D19 employee that referred them to District 19 CSB for employment in that particular position
It is the policy of D19CSB to hire highly qualified staff to provide care to our consumer population. In recognition of the very competitive labor market and significant recruitment and retention problems in our geographic location, the agency will pay sign-on bonuses to attract and retain difficult to fill positions.
- A sign on bonus will be payable upon satisfactory performance as determined by the hiring supervisor. One half of the sign on bonus will be paid after 90 days of employment, the remainder paid after 12 months of employment and completion of the probationary period. The amount of the sign on bonus is $2,000.
- Periods of leave without pay during this employment period will not count toward the satisfactory service completion requirement. Once satifactory service requirements have been met, the employee initiates payment by completing and forwarding request for signing bonus payment to Human Resources Division for review and approval.
- In order to be eligible for a sign on bonus, the new employee shall not have been employed by District 19 previously in that same position within two years.
- Individuals who resign prior to the completion of their first 24 months will be required to repay their sign-on bonus proportionately to the percentage of months not completed out of twenty-four. Any repayment amount will be deducted from the individual’s final pay. Individuals who resign may be eligible for re-employment consideration, but shall not be eligible for receiving another sign-on bonus if rehired. Staff shall be eligible for the sign-on bonus only once with D19CSB.
- Employees receiving sign on bonus will be required to sign a form indicating they have read and understand the requirements set forth in this policy.
Revised 12/2/04
Revised 10/1/02
Revised 2/24/00
Revised 6/25/98
Revised 3/26/98
The selection procedures of D19 CSB are regulated by applicable federal and state laws as well as by standards set forth by the DMHMRSAS.
The selection process shall not begin until the day after the publicized application deadline date. For all salaried and regular (non-temporary) hourly positions, a selection panel is required. The appropriate Recruiting Manager/Supervisor chairs the panel and is responsible for appointing other members.
Applicants are required to complete D19 CSB's "Application for Employment" (ADMINPERS #05) and are initially screened on the basis of the written information provided on the application form and any supplemental information submitted.
In screening the applicants, the following procedure is adhered to:
4 = fully qualified to accomplish this criteria
3 = better than average qualified to meet this criteria
2 = minimally qualified to accomplish this criteria
1 = somewhat qualified to accomplish this criteria
0 = not qualified to accomplish this criteria
For each position vacancy, a set of interview questions must be developed and asked of each applicant. This ensures that each applicant is given the same opportunity to compete for the position and enables the interviewers to evaluate all the applicants based on the uniformity of questions.
Prior to interview, Panel Chairperson should meet with interview panel to discuss the following: 1.) Strengths that applicant should have to be considered for position; 2.) Discuss questions and make sure all panel members know what an appropriate answer should include; and 3.) Remind panel members of selection process relating to scoring questions and applicant appropriateness checklist.
Each applicant should have a job description provided to them and discussed in consistent manner with them prior to beginning interview. A copy of the interview questions will also be made available during the interview.
The interview questions are position related (knowledge, skills, and abilities) and are developed to solicit information from the applicants consistent with the selection criteria contained in the "Applicant Screening Worksheet." Interviewers must document applicants’ responses to questions to assist with their evaluation of each candidate’s qualifications. This information should be retained with other documentation of the selection process. The interview panel members should not ask any follow-up questions to the pre-established interview questions. Refer to ADDENDUM "A" ("Guidelines for Recruiting, Interviewing and Selecting Employees").
The applicant's responses to interview questions are scored as follows:
4 = extensive knowledge, skills, or abilities demonstrated
3 = better than average knowledge, skills, and abilities demonstrated
2 = minimal knowledge, skills, or abilities demonstrated
1 = very little knowledge, skills, or abilities demonstrated
0 = no knowledge, skills, or abilities demonstrated
Knowledge, Skills and Abilities are defined as follows:
A body of information applied directly to the performance of a function. It usually is information of a factual or procedural nature, which makes possible adequate performance of the work.
A present, observable competence to perform a learned psychomotor act.
Ability denotes current competence in doing specific job content actions; it does not denote a person's capacity to acquire this competence, nor can it be inferred from years of experience. Those involved in the hiring process should be careful, therefore, not to confuse an ability, which is currently demonstrable, with an aptitude, which is only a potential for performing an activity.
The following steps must be followed in selecting the applicant to fill a vacancy:
4 = Excellent Candidate
3 = Above Average Candidate
2 = Average Candidate
1 = Below Average Candidate
The individual who attained the highest score in the interview phase of the selection process is made an offer assuming that other considerations (e.g., references and other information obtained during the interview process) support this decision. No position will be offered to an applicant receiving less than 60% of the total maximum possible points.
3.3.4 Re-advertising Recommendations
The Recruiting Manager/ Supervisor may request a re-advertisement if any of the following conditions is met:
The Recruiting Manager/ Supervisor and Human Resources Director are responsible for ensuring that complete documentation for justification of a re-advertisement is submitted to the Executive Director for his review and approval.
3.3.5 Pre-employment Verification
The Human Resource Department is responsible for reviewing the DMV records of applicants for positions requiring the operation of D19 CSB vehicles, or who transport consumers in their personal vehicle, in accordance with the criteria outlined in this policy. Human Resources is responsible for annually obtaining and reviewing the DMV Records of employees/students/volunteers and notifying Division Directors if their employees/students/volunteers are in violation of this policy. Employees who obtain citations which negatively impact their driving record are required to notify their supervisor and human resources immediately The Division Directors are responsible for taking appropriate disciplinary action as outlined in the Standards of Conduct. (See Section 7.2)
E. Note: Staff, volunteers, and students who are designated by the Division Director as required to transport consumers IN THEIR PRIVATE AUTOMOBILES must be authorized by the Division Director for reimbursement for the cost of a rider to their personal insurance policy. If authorization is received from the Division Director, the appropriate insurance form must be completed from Procurement and the rider issued and presented to Human Resources BEFORE the staff person is allowed to transport consumers. This authorization form will be filed in the central personnel file of the staff/volunteer/student.
It is the policy of D19 CSB to perform a criminal history record verification (ADMINPERS #08, "Authority for Release of Information") check on all individuals who are selected as a final candidate for a position. The final candidate shall be informed of the necessity of consenting to this check as part of the verbal and written offer of employment. Failure to consent to this check shall result in non-consideration for appointment to a D19 CSB position. Candidates who are refused employment because of conviction and/or the subject of any pending charges appearing on the criminal history record shall be allowed to review the criminal history record in the human resource office. No copies will be given to the applicant.
The final candidate for employment must provide written consent by completing and signing ADMINPERS #08. The fingerprint card is confidentially sent to the Virginia Dept. of State Police. It is the Human Resources Director's responsibility to transmit the request and ensure that the response is received and reviewed. Checks, which reveal any conviction(s), shall be forwarded immediately to the Executive Director, who shall make the final decision whether the candidate's criminal history warrants rescinding the offer of employment. The applicant will be charged with the costs of the criminal history check with the payment deducted from their first paycheck.
Criminal history records shall be considered the property of D19 CSB and shall be located in the employee's human resources file. Criminal history checks will be maintained separate from the employee's personnel file. Copies of all criminal history record requests shall be maintained at D19 CSB for five fiscal years before disposition in accordance with guidelines issued by the Virginia State Library.
After all interviews have been conducted, the respective Recruiting Manager/Supervisor submits documentation on the candidates to the Human Resources Director. The Human Resources Director shall review documentation for EEO compliance prior to the Executive Director's approval.
Documentation should include:
New employees may be offered up to a 10% increase over their current or most recent salary OR the minimum salary for the range assigned to their position classification, if higher. Starting salary for new employees will be based on the prospective employee's knowledge, skills and abilities directly relating to the position's duties. To receive a salary higher than the range minimum, the candidate for employment may be asked to provide documentation of his/ her current or most recent salary by providing two consecutive paycheck receipts to the Human Resources Director prior to the offer letter being sent out.
Starting salaries for new employees will also be based on the availability of funding within the current budget.
The Executive Director has the authority and responsibility for making the final selection of staff. Approval will be in writing and forwarded to the Human Resources Director for preparation of an employment letter. In situations where recruitment has yielded few qualified applicants, and the only qualified applicant is requiring a starting salary that exceeds the 10% upper limit, the Executive Director has the authority to exceed the 10% cap.
3.3.8 Notification of Employment Selection
The candidate approved for selection is offered the position verbally by telephone by the Human Resources Director, followed by a letter of employment with conditions of hire specified. A candidate's affirmative reply will be followed by a formal offer in writing with conditions of hire specified. The letter will be initiated by the Human Resources Director. A position description is attached to the letter of employment. The contents of the letter (salary, work conditions, starting date, etc.), must be approved by the Human Resources Director prior to mailing the letter to the selected applicant.
The applicant, should he/ she accept the offer, must sign the letter of employment and the position description, signifying his/ her acceptance of the position as specified, and return the signed copy to the Human Resources Director by the given date.
Applicants who were not interviewed or interviewed but not selected are notified in a timely manner by the Human Resources Director.
For additional detailed information see ADDENDUM "A," "Guidelines for Recruiting, Interviewing, and Selecting Employees."
Revised 12/2/04
3.4 DOCUMENTATION OF RECRUITMENT AND SELECTION
A selection history file is maintained upon completion of recruitment and selection by the Human Resources Director for each position.
Each file contains:
3.4.2 Time Period for Retaining Documentation
Applications, resumes, written references and other documentation related to the recruitment and selection process are maintained by the Board's Human Resources Director for a period consistent with existing legislation and standards. Selection information is reported and disposed of in accordance with existing legislation and the standards of the DMHMRSAS.
Revised 12/2/04
3.5 EMPLOYMENT PROBATIONARY PERIOD
A probationary period of 12 months is established for all new full‑time salaried regular salaried or part‑time salaried D19 CSB employees. The probationary period begins on the first day of salaried employment. Those who have changed positions through transfer, promotion or demotion are required to undergo a special evaluation on the standard evaluation form after 90 calendar days to ascertain if the person is satisfactorily performing position requirements. Persons who are re-employed with D19 CSB shall complete a new 12-month probationary period, with the exception of regular employees who are recalled within 12 months from layoff who shall be credited with the probationary period or that part of it completed prior to the layoff. Hourly employees are not subject to a probationary period since their employment may be terminated at any time based upon program operational needs and fiscal constraints.
The probationary period is designed to provide both the employee and D19 CSB a period in which to determine whether the employment decision is appropriate. During this probationary period, the employee may decide that the particular job is not what he/ she desires. If this is the decision, the employee may resign without harm to his/ her employment record. Likewise, during the probationary period, D19 CSB may decide that the employee is not suited for the particular position and may terminate the employee or modify employment accordingly and no adverse remarks will be recorded on the employment record.
Within 30 days of hire, the supervisor will establish performance expectations for the standards required of the position. These expectations are to be discussed with the probationary employee during regular supervision, and documented on the "Probationary Employee Performance (PEP) Plan" (ADMINPERS #10-A). The employee shall sign off indicating acknowledgment of these expectations. A review of employee performance will occur at the three-month interval and documented on ADMINPERS #10-A. The PEP plan must be forwarded by the supervisor to Human Resources to be filed within the employees personnel file within 15 days after the 90-day performance period. The results of this review are to be discussed with the employee and recorded on the "Probationary Employee Performance Plan" form. If at this time, the employee does not meet one or more performance standards (i.e., is rated "deficient") or marginally meets one or more performance standards, the supervisor is to follow up the review with a written memorandum which summarizes needed areas of improvement. If performance deficits persist at any time during the probationary period, termination may occur at any time. The Human Resources Director will be consulted to ensure EEO compliance is maintained.
At the conclusion of the probationary period, a formal (final) review will be completed on ADMINPERS #10 to determine the employee's ability to perform the stated objectives.
Revised 12/2/04
It is the responsibility of the Human Resources Director to coordinate with Payroll for the enrollment of new employees on D19 CSB's payroll. These arrangements should take place on the new employee's first working day.
Revised 12/2/04
New employees, volunteers, contract individuals, and students receive orientation commensurate with their function(s) and job-related responsibilities.
Orientation is provided through the Human Resources Office monthly. The Personnel Orientation form (ADMINPERS #11) is completed and maintained in the personnel files.
Orientation is then provided by the supervisor and other staff, as applicable, within 15 calendar days in the unit to which the staff/ student/ volunteer is assigned. This will include emergency preparedness procedures specific to their work site(s) documented on the "Employee/Student/Volunteer/Contractor Orientation" form.
District 19 Community Services Board also provides a one-day mandatory orientation class for regular salaried staff, hourly staff with 20 or more scheduled hours per week, and all students. The orientation class is conducted on the third Tuesday of each month. If employed after the third Tuesday of the month, the staff/ student/ volunteer will be assigned to the orientation class of the following month. A sign-in sheet is completed, a copy of which is maintained in each staff/ student/ volunteer's personnel file.