The Operations Division provides support services to consumers and staff of District 19 CSB, to include the following areas:

• Human Rights (Revised 1/27/11)
• Administrative Policies and Procedures
• Confidentiality / Health Insurance Portability and Accountability Act (HIPAA)
• Documentation
• Compliance  (internal, local, state & federal mandates)
• Consumer Outcomes & Satisfaction
• Health and Safety Management
• Risk Management
• Training (Quality Improvement (QI)-related)
• Records Management
• Policy Development (QI-related)
• Credentialing/Managed Care
• Bi-Monthly Operations Bulletin which communicates pertinent, timely information  related to activities/issues of the Operations Division
• Benefits Eligibility and Access for Consumers
• Data Integrity
• Consumer Advocacy
• Management Information Systems
• Facilities Management
• Procurement

Updated January 28, 2011

Contact Us | Privacy Policy | District 19 Community Services Board, 2002. All content, logos, and images, as well as all design and layout aspects of this site are the property of District 19 Community Services Board.