DISTRICT
19 COMMUNITY SERVICES BOARD
OPERATIONS DIVISION
20 W. BANK STREET, SUITE 7
PETERSBURG,
VIRGINIA 23803
(804) 862-8054
(804) 863-1665 (fax)
The Operations Division provides support services to consumers and staff of District 19 CSB, to include the following areas:
- Documentation
- Confidentiality / Health Insurance Portability and Accountability Act (HIPAA)
- Compliance (internal, local, state & federal mandates)
- Consumer Outcomes & Satisfaction
- Health and Safety Management
- Risk Management
- Training (Quality Improvement (QI)-related)
- Records Management
- Policy Development (QI-related)
- Credentialing/Managed Care
- Bi-Monthly Operations Bulletin which communicates pertinent, timely information related to activities/issues of the Operations Division
- Benefits Eligibility and Access for Consumers
- Data Integrity
- Consumer Advocacy
- Management Information Systems
- Facilities Management
- Procurement
